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"Caren’s program reinforced the fundamentals of consultative selling. We have a very experienced sales
force, yet everyone managed to leave the session with new ideas."
- John Apple, Sr. Vice-President of Sales & Marketing, Jaeckle Distributors
"Since the training in November, our customer service has greatly improved. The average speed of
answer has increased over 200% and the hold time for customers has dramatically decreased."
- Mary Catherine Bruce, COO, The R. A. Siegel Company
"Her professionalism, sense of humor, and general demeanor, in addition to her knowledge of the
industry, have been great for me and for the dealers she has worked with."
- Erin Anderson, Aligned Dealer-Retail Marketing Specialist, Mohawk Industries
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